Picture Sarah, the operations manager at a 25-person solar installation company in Leeds. Every Monday morning, she opens three separate spreadsheets, manually copies lead
Authority.inc — world-class forecasting. Will Census data show at least 30% of U.S. employer businesses using AI by June 2027? 10%15%20%25%30%35%40%45%50%55%Jan 2025AprJulOctJan 2026AprJulOct 2026Today
By 2026, roughly two-thirds of customer service interactions will start with an automated system. Not a person. A machine that listens, reads, and responds
AI agents can run bounded SEO tasks, but they should not control an entire organic-growth program without accountable human oversight. They are effective at