Ultimate Guide to Fix Apple Music Not Working

Apple Music is one of the most popular streaming platforms, offering millions of songs, curated playlists, and exclusive content. However, like any other digital service, users occasionally experience issues with Apple Music not working properly. Whether it’s songs not playing, downloads failing, or the app crashing, these issues can be frustrating.

In this comprehensive guide, we’ll explore common Apple Music problems, their solutions, and how you can use ViWizard Apple Music Converter as an alternative way to enjoy Apple Music without limitations.

Use ViWizard Apple Music Converter as an Alternative Solution

Before trying out feasible methods to fix the Apple Music not working error, we want to share with you a definitive solution to enjoy Apple Music error-free and without Premium: ViWizard Apple Music Converter (an alternative way to enjoy your music without interruptions). This tool allows you to download Apple Music tracks permanently, remove DRM protection, and play songs on any device without an active subscription.

What is ViWizard Apple Music Converter?

ViWizard Apple Music Converter is a software tool that converts Apple Music songs into DRM-free formats like MP3, AAC, FLAC, and WAV. This allows you to keep your Apple Music library permanently, even after canceling your subscription. With the ViWizard software, you can:

1. Remove DRM Protection – Listen to Apple Music offline without restrictions.
2. Convert Apple Music to Popular Formats – MP3, AIFF, WAV, FLAC, and more.
3. Customize Apple Music – In ViWizard, you can adjust Apple Music audio parameters, such as bit rate, sample rate, channel, and codec.
4. Keep Music Forever – No subscription needed after conversion.
5. High-Quality Audio – Retains original sound quality and metadata.
6. Fast Batch Conversion – Convert multiple songs at once.

Step-by-Step Guide to Convert Apple Music to MP3 Using ViWizard

Step 1. Download and Install ViWizard Apple Music Converter

Visit the official ViWizard website and download the software for your computer (Windows or macOS). Install the software by following the on-screen instructions, and launch ViWizard Apple Music Converter after installation.

Step 2. Log in to Your Apple Music Account

Launch the ViWizard software on your computer and you’ll see the built-in Apple Music web player. In the top right corner, click the Sign In button and enter your Apple Music account credentials. If this is your first time using ViWizard, go to the menu bar » Register to log in to ViWizard.

Step 3. Select the Songs You Want to Add

In the Your Library section, select the tracks you want to listen to on Apple Music and open them. Click the Add button in the bottom right corner and select the Add to Playlist option. The selected songs will be added to the conversion list.

Step 4. Customize Audio Settings for Apple Music

Go to the top right corner and click the menu bar » Preferences. The settings window will open. Select an output audio format, such as MP3 or FLAC. Then, adjust other audio settings, such as bit rate, sample rate, codec, and channel.

Step 5. Start Downloading Music from Apple Music

Go to the bottom right corner and click the Convert button. The download will begin immediately. Just wait a moment and the conversion will complete. Then, click the folder icon next to each track and you’ll be able to see where the song’s local file is on your computer. So, now you can listen to Apple Music freely.

Common Issues with Apple Music Not Working

When using the Apple Music app, users may encounter various issues. Here, we list the most common ones and their feasible solutions.

• Apple Music Not Playing Songs
• Apple Music Not Syncing Across Devices
• Apple Music App Crashing
• Apple Music Won’t Download Songs
• Apple Music Library Disappeared

How to Fix Apple Music Not Working

If the Apple Music app isn’t working for you, don’t worry. We’ll share feasible solutions below, so you can follow along.

1. Check Your Apple Music Subscription

Sometimes, the problem could be as simple as an expired or inactive subscription.

• Open Settings on your iPhone or iPad.
• Tap [Your Name] at the top of the screen.
• Select Subscriptions.
• Look for Apple Music and check if it’s active.

If your subscription has expired, renew it through this section.

2. Check Apple Music Server Status

Apple Music relies on Apple’s servers, and sometimes the problem lies with them. Apple’s servers may experience temporary issues.

• Visit Apple’s System Status page at https://www.apple.com/support/systemstatus/.
• Look for Apple Music and see if it’s experiencing downtime.

If there is a server outage, you may need to wait for Apple to resolve the issue.

3. Restart Your Device

Sometimes, a simple restart can fix minor bugs in the app or device.

• iPhone/iPad: Press and hold the power button, then swipe to turn off. After 10-15 seconds, turn it back on.
• Mac: Click the Apple menu » Restart.

Once your device restarts, check if Apple Music works again.

4. Check Your Internet Connection

Apple Music requires a stable internet connection. If you’re experiencing issues, it could be due to a weak or unstable connection.

• Switch between Wi-Fi and mobile data to see if that helps.
• Restart your router if you’re on Wi-Fi.
• Perform a speed test to ensure you have a good enough connection for streaming.

If you’re still facing issues, try using a different Wi-Fi network or switch to mobile data to see if that resolves the problem.

5. Update Apple Music and Your Device

Using an outdated version of the Apple Music app or iOS/macOS can lead to bugs.

Steps to update the Apple Music app (iOS):

• Open the App Store.
• Tap on your profile icon at the top right.
• Scroll down to see available updates and tap Update next to Apple Music.

Steps to update iOS:

• Open Settings » General » Software Update.
• If an update is available, tap Download and Install.
• For macOS, go to Apple menu » System Preferences » Software Update and install any available updates.

6. Clear Cache Files (iPhone/iPad)

Corrupt cache files may cause issues with Apple Music.

Steps to clear the cache:

• Go to Settings » General » iPhone Storage.
• Find Apple Music in the list and tap it.
• Tap Offload App. This will remove the app but keep its data intact.
• Reinstall the app from the App Store.

Alternatively, on macOS:

• Open Finder.
• Go to ~/Library/Caches/com.apple.Music/.
• Delete the cache files for Apple Music.

7. Enable iCloud Music Library

If your Apple Music library isn’t syncing across devices, make sure iCloud Music Library is enabled.

• Open Settings » Music.
• Toggle Sync Library on (make sure you’re signed in with the same Apple ID).

Wait for the library to sync and try using Apple Music again.

8. Reinstall the Apple Music App

If all else fails, reinstalling the app can often resolve more complex issues.

• Delete the Apple Music app from your device.
• Restart your iPhone, iPad, or Mac.
• Reinstall Apple Music from the App Store or Mac App Store.

9. Reset Network Settings

If the issue is network-related (for instance, Apple Music won’t stream over Wi-Fi), you may want to reset your network settings.

• Open Settings » General » Transfer or Reset iPhone » Reset.
• Tap Reset Network Settings.
• Reconnect to Wi-Fi and test Apple Music again.

This will reset all network-related settings, including Wi-Fi passwords and VPN configurations.

10. Restore Your Device to Factory Settings (Last Resort)

If Apple Music is still not working after all these fixes, restoring your device to its factory settings might help. However, this should only be a last resort, as it will erase all data on your device.

• Backup your data using iCloud or iTunes.
• Go to Settings > General > Reset > Erase All Content and Settings.
• Set up your device again and restore from your backup.

Conclusion

Apple Music can sometimes have issues, but by following the troubleshooting steps above, you can often fix most problems. From checking your subscription status to reinstalling the app, these solutions cover a wide range of issues. If the problems persist, ViWizard Apple Music Converter is an excellent way to keep your music library and enjoy your favorite songs anytime, anywhere—without worrying about service interruptions or DRM restrictions.

Would you like more guidance on using ViWizard Apple Music Converter or further Apple Music troubleshooting tips?