An AI agent should have a named business owner, technical owner, and clearly assigned responsibility for risk, operations, and budget. Treating an agent as
An AI voice agent for distributors can answer inbound order calls, identify customers, capture order details, answer routine product questions, check basic account information,
An AI receptionist for HVAC or electrical contractors can answer calls 24/7, qualify service requests, book appointments, capture lead information, and escalate urgent calls
Shadow ai policy template A practical shadow AI policy should define approved AI uses, prohibited data, required human review, approved tools, and how employees
